Shipping & Returns

Thank you for shopping with us! We want to ensure that your experience at our online store is smooth and hassle-free. This Shipping & Returns Policy provides you with important information regarding shipping, returns, and exchanges. Please read the following details carefully.

Shipping:

  1. Processing Time:

    • We strive to process and ship your order as quickly as possible. Orders are usually processed within 1-3 business days from the time they are placed.
    • Please note that processing time may vary during peak seasons or promotional periods. We appreciate your patience during such times.

  2. Shipping Methods:

    • We offer various shipping methods to cater to your needs. The available options will be presented to you at the checkout page.
    • Shipping costs and estimated delivery times will depend on the shipping method selected and your location.

  3. Order Tracking:

    • Once your order has been shipped, we will provide you with a tracking number. You can use this number to track the progress of your package through our website or the shipping carrier's website.

  4. Shipping Restrictions:

    • Some items may be subject to shipping restrictions based on their size, weight, or destination. If any such restrictions apply to your order, we will notify you promptly.

Returns and Exchanges:

  1. Return Eligibility:

    • We understand that sometimes a product may not meet your expectations. If you are not entirely satisfied with your purchase, you may return it within 14 days from the date of delivery.

  2. Return Process:

    • To initiate a return, please contact our customer support team. They will guide you through the return process and provide you with a return authorization (RA) number.
    • Please ensure that the returned item is unused, undamaged, and in its original packaging. Any returned item must include all accessories, manuals, and documentation originally included with the product.

  3. Return Shipping:

    • The customer is responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure the safe return of the item.
    • In the event of a faulty or damaged product, we will cover the return shipping costs. Please contact our customer support team for further assistance.

  4. Refunds:

    • Once we receive and inspect the returned item, we will process the refund to your original method of payment within a reasonable timeframe.
    • Please note that it may take a few business days for the refunded amount to reflect in your account, depending on your financial institution.

  5. Exchanges:

    • If you wish to exchange an item for a different size, color, or variant, please contact our customer support team. They will guide you through the exchange process and provide further instructions.

Additional Information:

  1. Restocking Fee:

    • We do not charge any restocking fees for returned items. However, please note that the original shipping fees are non-refundable.

  2. Final Sale Items:

    • Final sale items, marked as such on our website, cannot be returned or exchanged unless they are faulty or damaged upon delivery. Please review the product description carefully before purchasing final sale items.

If you have any questions or need further assistance, please don't hesitate to contact our customer support team. We are here to help you!

Note: This Shipping & Returns Policy is subject to change without prior notice. Please refer to the most recent version available on our website when making a purchase or initiating a return.